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Connected steps are not a workflow. Between step one and step two, the world changes. State goes stale. Permissions differ per app. Nobody confirms the handoff. A real multi-app workflow needs all of that designed, not assumed. Which handoff between two of your tools would you least trust an agent with.
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Not every action deserves the same approval. A read-only lookup risks nothing. A routine update risks a little. A consequential action risks a lot. Approval flows should follow the risk, not the org c
Not every action deserves the same approval. A read-only lookup risks nothing. A routine update risks a little. A consequential action risks a lot. Most approval flows ignore that. They follow the org
Take a task that crosses two apps. A customer asks for a refund. The request lives in the support desk. The order lives in the billing system. End to end, the agent reads both, decides against the ref
Picture the stack in three layers. The app and its business logic at the bottom. The agent at the top. In between, the access layer. The part that decides what the agent can see and touch. Most softwa
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